Personal Standard Operating Procedure (PSOP)

Personal standard operating procedure (PSOP)

We have heard or seen that when a patient comes to the hospital, the nurse checks the vitals of the patient, note down the surface observations, register the patient and wait for the doctor to come and observe the patient. Then, nurse moves the patient to the ward based on the conclusion made by doctor. They do it for every patient coming inside through the door in the emergency room. It makes their job easy and very standard.

So, this Personal Standard Operating Procedure (PSOP) is similar like that Standard Operating Procedure (SOP), but for your life and situations which might come into your life, so that you can handle them very well when in need.

In life, you have to deal with many types of people and situations. If, you have some PSOP already in your mind for those situations, it would help you to handle it easily and make your life easier. So, it is advised that we identify most of the situations and people, and develop our own PSOPs to deal with them.

Examples of situations for which already identified PSOPs would help you—-

a. A guy is upset with you and shouting loudly at you.

b. You shouted at your spouse and you regret it.

c. A colleague is trying to be over smart and making fun of you.

d. Your kid is rolling on the floor and crying.

e. Someone interfering/poking in your matter all the time.

f. You are lost in an unknown place.

g. Someone is threatening you openly.

h. Your friend is being jealous of your work.

i. Your boss is ignoring your work and crediting others for your work. etc.

Imagine, if, you have a proper PSOP for all these situations, you would not have to suffer and you would be able to bring results in your favor.

Steps of developing PSOP

1. Design your PSOP.
2. Implement that PSOP
3. Find weaknesses in your PSOP
4. Refine your PSOP with changes by eliminating those weaknesses
5. Implement again and get perfection.

Note: It is suggested that try your PSOP and find weakness in that in the first use, then evaluate it and modify, and use it again, till you get perfection in that. It is like developing a manual, we use it, we find difficulty in some steps, and we modify it, and bring out the revised version of it.

People can develop their own PSOPs, they can be creative and use approach best suited for them and the situation.

For example –

a) People at home are interfere all the time when kids cry, by supporting kid and not expecting a matured behavior. What would parents do? ———————-. The parent realized that they need a PSOP to deal with this unnecessary interference. Parent stopped people by telling them that let me handle this first alone, and they backed off. Parent explained why the interference would not bring any change in result the next time. Parent did it many times, and now those people stay away whenever kids cry. They observed that parent’s talking with kids in those intense situations is bringing good results. And, parent’s PSOP worked well. Not every-time, everyone would understand you. Sometimes, you have to be very outspoken in expressing yourself and not accept any bullshit.

b) When kids cry/fight. What parents would do?——————– parent could just ask them to calm down so that parent could listen to them and their issues. If kids are calm, then parent would go to the next step of PSOP. If, not, the parent would just tell them that, ” I would listen to you as soon as you are calm and not upset”. The next step in PSOP would be to listen. Both sides saying sorry to each other and a big hug bring smiles on face of each guy. Then, parent would tell them that they could have said this or could have done in this way so that other would not get offend or angry. Then, parent would ask them to enact it again, but with better choice of words and style, and they can see that it works well, so they will adopt it next time for those situations.   

c) A colleague is making fun of you racial wise, cultural wise nor our jealousy. What would you do? ————–– Normally, people would get upset very quickly. If, you have a PSOP for this scenario, the outcome would be in your favor. First you have to be calm and rather than justifying the other person of your value. You can clearly make him/her feel that “how illiterate that person is regarding cultures/races” and “How weak he/she is at her/his job that he is looking for an excuse to put on blame and “taking help of jealousy to be happy and trying to prove his/her pathetic situation as success.” This is the best counter a person can give to negative person rather than justifying themselves. You can also add by telling him/her that, “I have no obligation to justify you anything or owe you anything. If you want to come out your pathetic thinking, go and learn something.”

d) A person is trying to get hostile on the streets with you. What would you do? ————-– Normally, people would tried to ignore these people as much as possible. This is actually good for a moment. But, if hostility continues, then you need to fight back to stop that person from hurting your or your family with you; At least to act as a deterrence.

e) You had an argument with your spouse/partner. What would you do? ——————– Normally, people would try to prove how much correct they are in the argument, which would only increase tension in the relationship rather than cooling it down. Instead, Approach with a polite and humble tone, give a hug to your spouse/partner and express how much you love him/her and care about him/her. Then, you apologize for being rude, loud and not discussing matter calmly. Automatically, your partner could feel your emotion and would apologize in return for her side of the reaction. Then, you can explain your side and listen to your partner too and bring it to a conclusion. Because at the end, you are strong together and decided to be together because you love each other. Nothing could be bigger between you both than LOVE>

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